Privacy Policy

Last Updated: August 4, 2026

Trollix operates this online store and website, including all related content, features, tools, products, and services (collectively referred to as the "Services") to provide customers with a secure and convenient shopping experience. Our store is powered by Shopify, which enables us to deliver our products and services efficiently.

This Privacy Policy explains how Trollix collects, uses, stores, and shares your personal information whenever you visit our website, browse our products, place an order, create an account, or otherwise interact with our Services. If any provision of our Terms of Service conflicts with this Privacy Policy regarding the handling of personal information, this Privacy Policy will prevail.

Please review this Privacy Policy carefully before using our Services. By accessing or using our website, you acknowledge that you have read and understood the practices described below regarding the collection, use, and disclosure of your personal information.

Personal Information We Collect

For the purposes of this Privacy Policy, "personal information" means information that identifies you or can reasonably be linked to you. It does not include anonymous or de-identified information that cannot reasonably be connected to an individual.

Depending on how you interact with our Services and where you are located, we may collect or process the following categories of personal information:

  • Contact information, including your name, billing address, shipping address, email address, and telephone number.

  • Payment information, including payment card details, financial account information, billing information, transaction confirmations, and other payment-related data.

  • Account information such as usernames, passwords, security credentials, account preferences, and settings.

  • Order and transaction information, including products viewed, saved, added to cart or wishlist, purchased, exchanged, returned, canceled, and your order history.

  • Communications you send to us, including customer service requests, inquiries, feedback, or other correspondence.

  • Device information, including IP address, browser type, operating system, device identifiers, and network connection details.

  • Website usage information, including how you access, browse, and interact with our Services.

Sources of Personal Information

We may collect your personal information from several sources, including:

  • Directly from you when you create an account, place an order, contact us, or otherwise provide information.

  • Automatically through cookies, similar technologies, and information collected from your device while using our Services.

  • From service providers that assist us with payment processing, website functionality, shipping, analytics, marketing, and customer support.

  • From business partners or other trusted third parties where permitted by applicable law.

How We Use Your Personal Information

We use personal information for various legitimate business purposes, including:

Providing and Improving Our Services

We process your information to complete purchases, process payments, fulfill orders, arrange shipping, manage returns and exchanges, maintain your account, remember your preferences, recommend products, enable reviews, and continuously improve your shopping experience.

Marketing and Promotional Activities

Your information may be used to send promotional emails, newsletters, text messages, or other marketing communications. We may also display personalized advertisements on our website or third-party platforms based on your browsing activity, shopping preferences, or previous purchases.

Security and Fraud Prevention

We use your information to verify identities, protect customer accounts, monitor suspicious activity, prevent fraud, secure transactions, investigate misuse of our Services, and maintain the safety of our website. If you create an account, you are responsible for keeping your login credentials confidential.

Customer Support

Your information enables us to respond to inquiries, resolve issues, provide assistance, and maintain ongoing communication regarding your orders or account.

Legal Compliance

We may use personal information when necessary to comply with legal obligations, respond to lawful requests from authorities, resolve disputes, investigate potential violations of our policies, or protect our legal rights.

How We Share Personal Information

We may disclose your personal information to third parties only when necessary for legitimate business purposes, including:

  • Shopify, payment processors, shipping providers, fulfillment partners, IT providers, cloud storage providers, analytics services, customer support providers, and other vendors who perform services on our behalf.

  • Advertising and marketing partners that help us deliver relevant advertisements and promotional campaigns. Shopify may also support personalized advertising using data from interactions across participating merchants. Where required by law, you may have the right to opt out of certain targeted advertising activities.

  • Third parties when you instruct us to do so, authorize the disclosure, request shipping services, or use third-party integrations such as social media features.

  • Companies within our corporate group or affiliated businesses, where applicable.

  • In connection with business transfers such as mergers, acquisitions, asset sales, or bankruptcy proceedings, or when disclosure is required by law or necessary to protect our Services, customers, or legal rights.

Our Relationship with Shopify

Our online store is hosted by Shopify. Shopify processes certain personal information to provide, maintain, and improve the platform that powers our website.

Information submitted through our Services may be shared with Shopify and certain authorized third-party providers located in countries outside your place of residence. We also use Shopify features designed to improve store functionality, analytics, marketing performance, fraud prevention, and customer experience.

Where Shopify independently determines how your personal information is processed for these services, Shopify is responsible for handling related privacy requests. Additional information regarding Shopify's privacy practices and available privacy rights can be found within Shopify's Privacy Policy and Privacy Portal.

Third-Party Websites

Our Services may contain links to external websites or online platforms operated by third parties. We do not own or control these websites and are not responsible for their privacy practices, security measures, or content.

If you choose to visit third-party websites, we encourage you to review their privacy policies before providing any personal information. The inclusion of external links does not imply our endorsement of those websites or their operators.

Children's Privacy

Our Services are not intended for children who are below the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, a parent or legal guardian may contact us so we can promptly delete the information where required by law.

As of the effective date of this Privacy Policy, we do not knowingly sell or share personal information belonging to individuals under the age of sixteen where prohibited by applicable law.

Security and Data Retention

We implement reasonable technical and organizational safeguards designed to protect your personal information. However, no online system or method of transmission can guarantee complete security, and we cannot promise absolute protection against unauthorized access.

We recommend avoiding the transmission of highly sensitive information through unsecured communication methods.

We retain personal information only for as long as reasonably necessary to provide our Services, manage customer accounts, comply with legal obligations, resolve disputes, enforce agreements, or satisfy other legitimate business purposes.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have one or more of the following rights regarding your personal information:

  • The right to request access to the personal information we maintain about you.

  • The right to request deletion of your personal information.

  • The right to request correction of inaccurate or incomplete personal information.

  • The right to receive a copy of your information or request data portability where legally applicable.

  • The right to opt out of the sale, sharing, or processing of your personal information for targeted advertising where such rights are provided by law.

  • The right to unsubscribe from promotional emails at any time by using the unsubscribe link included in our communications. Even after opting out, we may continue sending transactional or service-related emails regarding your account or purchases.

You may exercise applicable rights by contacting us using the information provided below.

To protect your privacy, we may request identity verification before fulfilling your request. Where permitted by law, you may authorize another individual to submit a request on your behalf, provided sufficient proof of authorization is supplied.

We will not discriminate against you for exercising any privacy rights available under applicable law.

Complaints

If you have concerns regarding the way we collect or process your personal information, please contact us using the information below.

Where permitted by applicable law, you may also appeal our decision or submit a complaint to the appropriate data protection authority in your jurisdiction.

International Data Transfers

Your personal information may be processed or stored in countries outside your country of residence.

Where required by applicable law, we rely on recognized legal safeguards, including Standard Contractual Clauses or other approved transfer mechanisms, when transferring personal information internationally.

Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our business practices, operational requirements, legal obligations, or regulatory developments.

When updates are made, we will publish the revised Privacy Policy on this page, update the "Last Updated" date, and provide additional notice where required by law.

Contact Us

If you have questions regarding this Privacy Policy, our privacy practices, or would like to exercise any applicable privacy rights, please contact us:

Trollix

Email: trollix.postell@hotmail.com

Phone: (830) 555-0198

Address: Lot 202 Private Rd 2330, Uvalde, TX 78801